Privacy Policy

Last updated: August 1, 2026

1. Introduction

Novinax ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Information you provide:

  • Account information: Name, email address, and password when you register
  • Research content: Topics, documents, manuscripts, and other materials you upload or input
  • Payment information: Billing details processed through our secure payment provider

Information collected automatically:

  • Usage data: Pages visited, features used, and interactions with the Service
  • Device information: Browser type, operating system, and IP address
  • Cookies: Session cookies for authentication and preferences

3. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve the Service
  • Process your research queries and generate content
  • Communicate with you about your account and service updates
  • Ensure security and prevent fraud
  • Comply with legal obligations

4. AI Processing

Your research inputs are processed by AI systems to generate outputs (literature analysis, paper drafts, reviewer responses). We do not use your personal research content to train our AI models. Your uploaded documents are processed transiently and stored only for the duration needed to provide the Service.

5. Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers: Cloud hosting (AWS), AI processing (OpenAI), and email delivery services that help us operate the platform
  • Legal requirements: When required by law, regulation, or legal process
  • Business transfers: In connection with a merger, acquisition, or sale of assets

6. Data Storage and Security

Your data is stored on secure cloud infrastructure with encryption at rest and in transit. We implement industry-standard security measures including access controls, monitoring, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your account information for as long as your account is active. Research data and generated content are retained according to your subscription plan. You may request deletion of your data at any time by contacting us.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Export your data in a portable format

9. Cookies

We use essential cookies for authentication and session management. We use preference cookies to remember your theme selection. We do not use third-party advertising cookies.

10. Third-Party Links

The Service may contain links to third-party websites (e.g., academic databases, publisher sites). We are not responsible for the privacy practices of these external sites.

11. Children's Privacy

The Service is not intended for users under the age of 16. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or in-app notification. Continued use of the Service after changes constitutes acceptance.

13. Contact Us

For privacy-related questions or to exercise your rights, contact us at privacy@novinax.com.